Cheltenham’s Independent Houseplant Shop!
Cheltenham’s Independent Houseplant Shop!
Is my plant toxic to cats and dogs?
A lot of houseplants are toxic to cats and dogs, although equally there are a lot of houseplants which are declared as ‘safe’. It is important that if you are worried you research your plant(s) before buying, the ASPCA is a useful website.
Do you ship plants?
Unfortunately we are not able to post plants at the moment. This includes cuttings.
Do you have a stock list?
As our plants are constantly changing we don’t hold an up to date stock list for the public. We do however update our ‘New In’ highlight on Instagram whenever we receive a new delivery of plants, so keep an eye out on social media! If you are not on social media or are looking for a particular plant please use our contact form as we may have it available.
Is your shop wheelchair accessible?
Unfortunately the shop isn’t wheelchair accessible. However we’re more than happy to help in any way we can, just ask!
I have found a bug on my recently purchased plant, what should I do?
We regularly check and monitor our plants for pests. In the growing season we release predatory bugs as a precautionary measure to target any possible threats and keep our wonderful plants to a high standard.
Although we take the best care of our plants sometimes pests can be missed, if you notice anything untoward please get in contact within 7 days of purchase and we will find the best solution for you (see T&C’s)!
Returns (updated 18th November 2025)
Unfortunately on 12th November we announced the closure of our Bath Road shop. As such, all items are now final sale and we will not accept any returns unless faulty.
A change in environment can be stressful to some plants so once placed, try to avoid moving them too much. However, if you do find that your plant is making a rapid decline please get in touch.
It is your responsibility to care for your plant, any neglect or mis care is not The Aroid Attic’s responsibility.
All plants are guaranteed for 7 days after receipt (see above), if there is no contact within this time period it is presumed the plant is healthy and the customer is no longer eligible for free replacement (depending on stock) or refund. This excludes sale price plants.
Vouchers
All vouchers are final sale and are not eligible for refund.
All valid vouchers must be spent before our final day of trading in our shop which is 6th December 2025. Any unspent amounts will not be refunded.
Any expired vouchers are not redeemable.
Vouchers can be used to purchase anything in our Bath Road store, whether it be plant(s) or accessories, and can be used in multiple transactions if desired.
